Shipping Policy
Delivery Times
We aim to process and dispatch all orders as quickly as possible.
Estimated delivery times:
- Denmark: 1–5 business days
- International: 3–9 business days
Please note that delivery times are estimates and may vary during busy periods such as holidays, product launches, or promotional campaigns.
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Shipping Carriers
We work with trusted shipping providers, including GLS and PostNord, to ensure safe and reliable delivery.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information so you can follow your package.
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Shipping Costs
Shipping costs are calculated automatically at checkout based on your delivery address and the size or weight of your order.
Any applicable customs duties, taxes, or import fees for international orders are the responsibility of the customer unless otherwise stated.
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Missed Deliveries
If your package is not collected and is returned to Nordic Runners Group, please contact us to arrange a new shipment.
Additional shipping charges may apply for resending the order.
For assistance, please contact:
Email: Nordicrunnersgroup.team@gmail.com
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Returns
If you wish to return an item, please follow the instructions outlined in our Refund & Return Policy.
If you have any questions regarding shipping or returns, please contact us at:
Nordic Runners Group
Email: Nordicrunnersgroup.team@gmail.com
Contact Us
We’re here to help!
If you have any questions about your order, our products, shipping, returns, or anything else, please don’t hesitate to get in touch.
Email: Nordicrunnersgroup.team@gmail.com
We aim to respond to all inquiries within 1–2 business days.
Thank you for choosing Nordic Runners Group. We appreciate your support and look forward to helping you.
Terms of Service
Last updated: August 5, 2026
Welcome to Nordic Runners Group. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our website.
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1. General
These Terms of Service apply to all visitors, customers, and users of the Nordic Runners Group website.
By placing an order, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.
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2. Products
We strive to display our products as accurately as possible. However, product colors and appearance may vary slightly depending on your screen or device.
All products are subject to availability. We reserve the right to discontinue products or limit quantities at any time.
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3. Pricing
All prices are displayed in the applicable currency and include VAT where required by law, unless otherwise stated.
We reserve the right to change prices at any time without prior notice. Price changes will not affect orders that have already been confirmed.
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4. Orders
After placing an order, you will receive an order confirmation by email.
Nordic Runners Group reserves the right to cancel any order due to pricing errors, suspected fraud, payment issues, or product availability.
If your order is cancelled after payment has been received, you will receive a full refund.
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5. Payments
We accept the payment methods displayed during checkout.
Payments are processed securely through trusted third-party payment providers. Nordic Runners Group does not store your full payment card information.
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6. Shipping
Delivery times are estimates and may vary due to circumstances beyond our control.
For detailed shipping information, please refer to our Shipping Policy.
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7. Returns & Refunds
Customers have the right to withdraw from their purchase within 14 days where applicable by law.
Please refer to our Refund & Return Policy for complete information regarding returns and refunds.
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8. Intellectual Property
All content on this website—including text, images, graphics, logos, product designs, and branding—is the property of Nordic Runners Group or its licensors and may not be copied, reproduced, or distributed without prior written permission.
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9. Limitation of Liability
Nordic Runners Group shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products, except where liability cannot be excluded under applicable law.
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10. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
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11. Governing Law
These Terms of Service are governed by the laws of Denmark.
Any disputes arising from these terms shall be subject to the jurisdiction of the Danish courts unless otherwise required by mandatory consumer protection laws.
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12. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
Nordic Runners Group
Email: Nordicrunnersgroup.team@gmail.com
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13. Changes to These Terms
Nordic Runners Group reserves the right to update these Terms of Service at any time.
Any changes will become effective immediately upon publication on this website.